Project summary · Luxury concierge and travel
ThePlanetVIP: what we built
A luxury concierge site with a booking-request flow that alerts the operator instantly.
The starting point
In high-value concierge work such as private jets, yachts and villas, a slow reply can lose the booking, and the previous site did not match the brand level the company sells at.
What we built
1A site with a luxury look: imagery, typography and motion
2A concierge booking-request form with a personal tone
3Inquiries synced to the company’s CRM so nothing is re-typed
4Instant operator alerts when an inquiry arrives
5A testimonials section
6Support for multiple currencies
Booking requestsCRM syncOperator alertsMulti-currency
How it fits together
Concierge request form
What we builtBooking-request flow
Instant operator alert
CRM sync
How the build ran
1
Understand
Start from the starting point above: what the business sells, who searches for it and where requests get lost.
2
Design
A look and structure that fit the brand and the way its customers buy.
3
Build
The pages, forms and connections listed above.
4
Launch and hand over
Go live and hand over what the owner needs to run it.
Scope delivered
Instant
operator alert the moment an inquiry arrives
CRM sync
inquiries synced to the CRM, nothing re-typed
Multi-currency
support for several currencies
No results are claimed on this page. This is a summary of work we delivered, from our project records, not of what happened to the client’s business afterwards. We publish results only with dates, a stated basis and the client’s written permission. See how we measure.
Want to see a case with dated figures? Read the BiTurbo Auto Repair case.
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