Privacy Policy

Last updated: October 2, 2026

1. Introduction

Smart Glow LLC (DBA SMRTLV; "SMRTLV," "we," "our," or "us"), 6130 West Flamingo Road, Unit #3120, Las Vegas, NV 89103, operates the website smrtlv.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form (name, email address, message)
• Subscribe to our newsletter (email address)
• Request a consultation, a free check or a service quote
• Use our plan calculator and ask us to email you an estimate (name, email, and the plan you built)
• Call or text our business line, including our AI receptionist demo line (calls may be recorded and transcribed so we can follow up)
• Communicate with us via email or phone

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Pages visited, time spent, and referring URLs
• Device information (operating system, screen resolution)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send newsletters and marketing communications (with your consent)
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns and measure our advertising, only after you accept cookies (see section 5)
• Email you up to two reminders if you leave a saved estimate unfinished. Each reminder has an unsubscribe link, and you can also reply to ask us to stop
• Comply with legal obligations

4. Third-Party Services

We may share your information with trusted third-party service providers that assist us in operating our website and delivering our services, including:

• Google Tag Manager and Google Analytics — website traffic analysis (after you accept cookies)
• Meta Pixel — measuring Facebook and Instagram ads (after you accept cookies)
• Microsoft Clarity — session replays and heatmaps so we can see where visitors get stuck (after you accept cookies)
• Ahrefs — website analytics (after you accept cookies)
• Stripe — payment processing. Your card details go directly to Stripe; we never see or store your full card number
• Email and text-message providers — to deliver newsletters, estimates, reminders and text messages

These third parties have their own privacy policies and are not controlled by us.

Text messages. We send text messages when you ask us to (for example a link or booking confirmation). We also run a missed-call text-back service for our clients: if you call one of their numbers and the call is missed, we may text you once on that business’s behalf. Reply STOP at any time to opt out; reply HELP for help. Message and data rates may apply.

Mobile information will never be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and consent collected for our SMS/text-messaging program are not sold, rented, or shared with third parties for their own marketing. Text messaging originator opt-in data and consent are not shared with any third parties.

5. Cookies

Our website uses cookies and similar technologies to enhance your experience. For detailed information about the cookies we use, please refer to our Cookies page. Our cookie banner has two buttons, Accept All and Reject. Google Tag Manager loads on every page but runs in Google Consent Mode, so analytics and advertising storage stay denied until you click Accept All; the Meta Pixel, Microsoft Clarity and Ahrefs scripts load only after you click Accept All (and so do the matching server-side events we send to Meta for form submissions and purchases). If you click Reject, they stay off. You can change your choice by clearing this site’s data in your browser.

Our own platform (PULSE) also loads on every page. It runs our website chat, keeps the forms working and counts visits with a first-party visitor ID, and it records which page or campaign link brought you here so we can answer you properly. It does not run advertising and is not shared with ad networks. We list it here so nothing runs undisclosed.

Residents of California and some other US states have rights over their personal information (to know, access, correct, delete, and to opt out of sale or sharing). We do not sell personal information. Advertising and analytics trackers stay off until you click Accept All, which also means a Global Privacy Control signal from your browser is respected. To use your rights, email [email protected] from the address you used with us and we will answer within 45 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. See our Security page for what we do and how to report a concern. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Withdraw consent for data processing

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Website: Contact Page
• Mailing address: Smart Glow LLC (DBA SMRTLV), 6130 West Flamingo Road, Unit #3120, Las Vegas, NV 89103