Find where your inquiries leak before you spend more to get them.

A fixed-scope review of how calls, web forms, bookings and follow-up actually work in your business. You get up to three prioritized recommendations and an honest conclusion, including "you do not need us for this."

Book a free fit call
Who it is for

Built for owner-led businesses that already get inquiries

A good fit

Service or event businesses of roughly 5 to 50 people that get inquiries by phone, web form, email or social messages, and suspect some are lost, answered late or never followed up.

Probably not a fit

You have no inquiries yet (start with the website or local presence), or you already know exactly what to build (ask us about a scoped project).

What we look at

Seven areas, one clear picture

Website and conversion

Can a visitor reach you in one step?

Google Business Profile

Local visibility and how you show up when people search.

Tracking

Do you know where your inquiries come from?

Speed of response

How quickly a new inquiry gets a first reply.

Call handling

Missed calls, voicemail, after hours.

CRM and follow-up

What happens after the first reply.

Reporting

What you can and cannot see today.

What you get

A decision you can act on

Included

  • A one-page summary and a branded PDF
  • A score for each area with the evidence behind it, marked as estimates
  • Up to three prioritized recommendations with assumptions and rough effort
  • A 30-minute walkthrough call
  • A recommended next step: a scoped project, ongoing support, or nothing

Not included

  • Implementation work (we scope that separately and you approve it first)
  • Promises about rankings, ad results or revenue
  • Attribution analysis without the access needed to do it
  • Handling of medical or other sensitive personal data
How it works

Three stages, six deliverables

1. Sources and snapshot

A register of the evidence reviewed and a factual snapshot of the seven areas.

2. Assessment and recommendations

Evidence-supported assessments and a memo with up to three recommendations.

3. Summary and walkthrough

One-page summary, consolidated PDF and a 30-minute call.

Start with a free fit call (up to 30 minutes). We confirm fit, scope, required read-only access and the delivery date before you pay.

Price and terms

$1,500 one-time for the agreed scope

Price

$1,500 one-time for the agreed review scope, paid in advance. Your fit call is free. Before you pay, we confirm the scope, required access, delivery date and written terms. Implementation and ongoing support are quoted separately.

Cancellation and refunds

Cancel before work starts for a full refund. After work starts, you pay only for the completed deliverables listed and priced in your agreement; we refund the unfinished portion. There is no separate cancellation fee. A completed review may conclude that no changes are needed. That conclusion alone does not qualify for a refund. Full terms: Terms, section 5D and Cancellation and Refund Policy, section 9.

What to expect

This is a limited review of the agreed systems and information, not a guarantee of more inquiries, revenue or savings.

Who does the work

Led by the founder

Led by Dmitry Morgunov, founder of SMRTLV, with 20+ years of experience in digital business.

Common questions

Questions we get

Read-only access to the specific tools we review. We list them before we start and we never ask for passwords by email.
We tell you so. That is a valid result, and it does not qualify for a refund on its own.
Before work starts you get a full refund. After that you pay only for the deliverables already delivered, and the rest is refunded.
No. The review stands on its own. If a project makes sense, we scope it in writing and you decide.
We confirm the delivery date in writing before you pay, once scope and access are agreed.
Only the people working on your review. See our Privacy Policy.
Free fit call

Pick a time for a short call

We confirm fit, scope, required access and the delivery date. No payment and no obligation.

Times shown in Pacific Time (Las Vegas).

Prefer Calendly? Book there instead.

Not sure it fits? Talk first.

A free call (up to 30 minutes) to check fit, scope and access. No obligation.

Book a free fit call