Answer resident questions at any hour
An assistant on your website, trained on what you have published, that answers routine questions and passes anything complex to the right person.
Why a scoped quote: the work depends on your channels, departments and source documents. A small chat-only setup can start in the calculator.
The problem in plain terms
The same questions, all day
Hours, permits and pickup days fill the phones.
After-hours silence
Residents get voicemail when the counter is closed.
Several languages
Not every resident reads English first.
What we build
24/7 AI citizen assistant
Answers common questions about services, schedules and policies from your published information. Escalates complex issues to staff.
- Trained on your published policies and departments
- Handles routine questions without staff time
- Hands sensitive issues to the right person
Unified inbox
Website chat, social and SMS in one inbox with human handoff.
from $169/mo + $390 setupOnline booking
Appointments with reminders for in-person services.
from $300Missed-call text-back
An instant text to calls you could not answer.
from $49/mo + $199 setupHow we deploy AI for government
Map
We catalog your most common resident interactions: calls, walk-ins, emails, repeat questions. We identify what can be automated.
Configure
We set the assistant up on your services, departments, schedules and published policies.
Deploy
The assistant goes live on your website, with staff training and documentation.
Optimize
Monthly reports show what residents ask and when, so the assistant keeps improving.
What an AI assistant changes
Fewer
routine calls reach staff
24/7
resident access to answers
Faster
answers to common questions
Explore related solutions
How it works
Tell us the scope
Send what you manage and what must change. Small sites can start in the calculator.
Get a written scope and price
You receive a fixed scope and quote before any work begins.
We build, test and hand over
You own the code, content and data. We test against accessibility checks before launch.
What we will not promise
- We do not hold a VPAT, ACR or third-party accessibility certification we can show you today. We build and test toward WCAG 2.1 AA and tell you what we found, and any formal audit would be done by an independent auditor you choose.
- We have no SOC 2, StateRAMP or FedRAMP authorization.
- We are not a general government contractor. We build and run websites, search, AI chat and related digital work for agencies and the organizations that serve them.
- Public-sector work has its own procurement rules. Ask us what we can supply and we will say plainly what we cannot.
- Large or custom projects are scoped and written down before work starts.
- The assistant gives general information, not official determinations or legal advice.
Frequently asked questions
Start with the right door
Small sites can be priced in the calculator. Larger or custom work starts with a short scoped quote request.